Build a park that runs without you.
Staffing, maintenance, inspection readiness, guest support, marketing, the books. WildPlay runs the functions you choose. Your business, your team, your name. Yours until you decide what’s next.
Start a conversationThe park runs on you. Every hire, every inspection, every call from a monitor at four on a Saturday. You built it that way because there was no other way to build it.
WildPlay has run parks for twenty years. We know what that costs you in a season, and what it costs the business later.
No part of this job gets smaller.
Staffing has been the hardest thing in this industry for a decade. Wages climb, return rates fall, and every spring you are recruiting, running ground school, and finding people somewhere to live before a single guest is on course.
Then the renewal comes back higher. Then a standard changes. Then a batch of harnesses hits retirement.
None of it is optional. All of it lands on the same desk.
The work that has to happen anyway. Every morning, before the first guest clips in.
Pick the parts you want off your desk.
None of this is a package. Start with one thing.
Seasonal staffing
Seasonal staffing
Recruiting, site-specific training, ground school, onboarding.
And the return-rate problem underneath all of it.
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Inspection and insurer readiness
Inspection and insurer readiness
We do not replace your third-party inspector. We make sure nothing they find is a surprise.
Documentation, gear logs, PPE inspection and retirement, operating records that hold up in front of your inspector and your underwriter.
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Maintenance
Maintenance
Preventative schedules, course repair, and lifecycle planning for elements and hardware.
So replacement is a line in a budget instead of an emergency in July.
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Guest support
Guest support
Our contact centre already handles bookings, questions, and service recovery for parks in two countries.
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Marketing and demand
Marketing and demand
Weekday capacity, shoulder season, channel sprawl, and the discounting problem everyone has and nobody likes.
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Books and reporting
Books and reporting
Bookkeeping, controls, forecasting, and per-activity margin.
So you know which parts of the park actually make money.
Read moreAlso available: retail buying and inventory, equipment sourcing, group, school and corporate sales, and support through a sale or transition when the time comes.
TSBC · TSSA · NY
for a park we do not own
One of our parks has never been ours.
The WildPlay park at Niagara Falls is owned and run by someone else. It carries our name, our systems, and our standards, and has done since 2016. Our contact centre takes its bookings. That is not a case study we wrote up afterwards. It is ten years of the same team doing for another owner exactly what we do for ourselves.
Everything we run ourselves answers to someone else's rules. TSBC in British Columbia, TSSA in Ontario, the state ride safety program in New York.
We replaced a compliant dual-clip system with continuous belay across our parks, over several seasons, because it was better. No regulator asked us to. It is the kind of change an underwriter notices.
The people who would work on your park are the people who run ours.
We do not arrive with a playbook.
We have operated enough different parks to know a template is a lie. Terrain, weather, the local labour market, and the rules you answer to make every park its own problem.
The route changes at every park. The standard does not. Internally, we call that standard Aretē.
Paid discovery
On your site, your numbers, and your season.
A written assessment
An honest answer about what is worth changing and what is fine as it is. You keep it, whatever you decide to do next.
One function, one season
Start with the part you want off your desk. Hand it back if it does not earn its keep.
Tell us which part of the season you dread.
Start there. One function, one season, and you can hand it back.